Enter your new password and confirm the password. The Features tab will display any expansions or other special features your account has.Ĭhange Password – you may change your product account (game client) password by selecting this button. The General tab shows basic information about your Product account. You will see the name of the account and what Product it is for along with a game icon. If you have entered a game time code and have multiple Game Accounts, the next page will ask you to select one of them.Īll Game Accounts are listed at the bottom of the page. Enter the numbers and letters show in the box in the Security Code box. If you need to activate a key (game time, item code, expansion, etc.), do it here by clicking the link.Įnter the code, or key on the page that opens. If you do forget your “ Secret Word” in the future, you must contact Billing Support.Please make it something you can remember and never share it with anyone. The Secret Word is very important and is used to help verify account ownership in the future.If you do not have a secret word attached to the account, a screen opens asking you to create one.If you have no inactive Game Accounts linked to your Master Account, this option won’t show. If you have an inactive Game Account, it will be listed here so you can easily re-activate it! Just click the button.